Privacy Policy

INTRODUCTION:

Ashton’s Parlor (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you interact with our services, including our website, social media platforms, in-person sales, events, promotions, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, you should not use our Services.

SCOPE OF POLICY:

This policy applies to our website, mobile interactions (including SMS and email), in-person transactions, events, loyalty programs, and promotions. It does not apply to third-party websites or services.

CHILDREN UNDER 13:

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.

Contact: info@ashtonsparlor.com

INFORMATION WE COLLECT:

We may collect the following categories of information:

Personal Information: name, email address, phone number, billing and shipping address, and payment-related details processed by third parties.

Commercial Information: order history, purchase behavior, preferences, and loyalty participation.

Internet and Technical Data: IP address, device type, browser type, pages visited, referring URLs, and usage data.

Communications and User Content: emails, messages, reviews, social media interactions, and customer support records.

Employment Information: if you apply for a role, we may collect resume, education, and work history.

Sensitive Information: we do not intentionally collect sensitive personal information unless voluntarily provided.

HOW WE COLLECT INFORMATION:

We collect information directly from you (forms, purchases, emails), automatically through cookies and analytics, and from third parties such as payment processors, analytics providers, and marketing platforms.

COOKIES AND TRACKING TECHNOLOGIES:

We use cookies, pixels, and analytics tools (such as Google Analytics) to improve functionality, understand usage, and personalize content.

You may disable cookies through your browser settings, though some features may not function properly.

SMS AND EMAIL MARKETING:

By providing your contact information, you consent to receive communications from us.

For SMS: message frequency may vary, standard rates may apply, and you may opt out at any time by replying STOP.

For email: you may unsubscribe at any time using the link provided in emails.

We comply with applicable laws including TCPA and CAN-SPAM and do not sell your contact information for third-party marketing.

HOW WE USE YOUR INFORMATION:

We use your information to process orders, communicate with you, provide customer support, improve our Services, personalize your experience, administer promotions and loyalty programs, prevent fraud, and comply with legal obligations.

DISCLOSURE OF INFORMATION:

We may disclose your information to service providers such as payment processors, website hosts, marketing platforms, and delivery providers.

We may also disclose information to comply with legal obligations, protect rights and safety, or in connection with a business transfer such as a merger or sale.

We do not sell personal information in the traditional sense.

THIRD-PARTY SERVICES:

Third-party providers process certain data under their own privacy policies. We are not responsible for their practices.

LOYALTY PROGRAMS AND PROMOTIONS:

If you participate in loyalty programs or promotions, we may collect purchase and engagement data to administer rewards and offers. Participation is voluntary.

USER CONTENT AND PUBLIC INTERACTIONS:

If you post reviews, comments, or other content publicly, that information may be visible to others. We cannot control how others use that information.

DATA RETENTION:

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

DATA SECURITY:

We implement reasonable safeguards to protect your information. However, no system is completely secure, and transmission of data is at your own risk.

YOUR PRIVACY RIGHTS:

Depending on your location, you may have rights to access, correct, delete, or request portability of your data, and to opt out of certain data uses.

To exercise your rights, contact info@ashtonsparlor.com.

CALIFORNIA PRIVACY RIGHTS:

California residents have rights under the CCPA/CPRA to request access to personal information, request deletion, opt out of sale or sharing, and receive non-discriminatory treatment.

Requests may be submitted to info@ashtonsparlor.com.

OTHER STATE PRIVACY RIGHTS:

Residents of certain U.S. states may have additional rights, including rights to access, correct, delete, and opt out of targeted advertising or profiling.

We will respond in accordance with applicable law.

DO NOT TRACK:

Our Services may not respond to Do Not Track signals due to the lack of a consistent industry standard.

CHANGES TO THIS PRIVACY POLICY:

We may update this policy from time to time. Updates will be posted with a revised effective date. Continued use of the Services constitutes acceptance of changes.

CONTACT INFORMATION:

Ashton’s Parlor
Email: info@ashtonsparlor.com